Have a question?
Frequently Asked Questions
Please see below for answers to common questions from customers
Shipping & Returns
How long will shipping take?
All orders are shipped within 12-36 hours from our warehouse. Delivery times will depend on your shipping option but all orders are tracked from our facility to your door.
International Shipping Delays
Please keep in mind that transit times can vary greatly. Occasionally packages can be substantially delayed up to 30 days, but the usual transit time is 7 – 14 days. When traveling across a border, packages occasionally get held up at customs, which is in the hands of the country's customs officials. Please understand you are taking a risk in buying internationally that your package may be (uncommonly) delayed up to 3 weeks.
Tracking Your International Order
The tracking numbers for International shipments show where your order.
Customs And Charges
Please check into your country’s customs and duty policies prior to purchasing. Rates for international packages and customs vary by nation, and aren’t reflected in our pricing or shipping charges.
What is your return policy?
We accept returns within 14 days of the purchase date.
Can I use more than one discount code?
Only one discount code can be used per order and cannot be combined with other promotions.
When you place an order with Paypal you will be redirected to the PayPal payment page, where you can confirm your payment by logging in with your PayPal username and password. You may still check out even without a PayPal account. To do so, please click on "Pay with Debit/Credit Card" and you’ll be redirected to a secure page where you can enter your credit card information or complete your payment safely via PayPal.
Credit Card With Golbal
The available credit card options are listed above. Please note that lidyon.com does not collect your credit/debit card number or personal information when you make a payment. For questions regarding your transactions on our site, please consult your card-issuing bank for information.
Beneficiary Name: LIDYON LLC
Beneficiary Account: .......
Bank Name: .......
Swift Code: XXXBLCNSX
Bank Address: USA
Do you offer refunds?
All order can be refunded within 14 days, no questions asked. Contact our support team to issue a refund. firstname.lastname@example.org
Still have questions? We're happy to help! Please email us at email@example.com and we will get back to you within 24 hours.